ExaGrid¢ç, the industry¡¯s only Tiered Backup Storage solution, today announced that the company achieved a +81 Net Promoter score (NPS). NPS measures the loyalty of customers to a company. NPS scores are measured with a single-question survey and reported with a number from the range -100 to +100. NPS is often held up as the gold standard customer experience metric. The score is a measure of whether current customers would recommend ExaGrid to a friend or colleague.
This score further sets ExaGrid Tiered Backup Storage apart as a leader in its sector, due it is differentiated product architecture, as ExaGrid offers the largest scale-out system in the industryExaGrid¢ç, the industry¡¯s only Tiered Backup Storage solution, today announced that the company achieved a +81 Net Promoter score (NPS). NPS measures the loyalty of customers to a company. NPS scores are measured with a single-question survey and reported with a number from the range -100 to +100. NPS is often held up as the gold standard customer experience metric. The score is a measure of whether current customers would recommend ExaGrid to a friend or colleague.
This score further sets ExaGrid Tiered Backup Storage apart as a leader in its sector, due it is differentiated product architecture, as ExaGrid offers the largest scale-out system in the industry